How renting with BridgeRent works

Ten steps, all in writing. No keys without a signed contract and verified funds.

1. Choose the home and the datesEvery listing shows "Available from" with the exact date. You can apply for future periods compatible with the calendar.
2. See the full costRent for the period, charges, utilities estimate, refundable deposit and the BridgeRent fee with percentage, VAT and final amount. No cost outside the table.
3. Application and documentsPersonal details, Italian tax code (we guide you if you do not have one), ID with a confirmation selfie, residence permit if relevant, the document proving the temporary need (transitional contracts only: a 4+4 lease has no need, you acknowledge the contract instead) and one of four verification routes: income, guarantor, employer, prepayment of the whole period (first year for a 4+4). Documents go into a private area; emails contain links only, never attachments. You can save and resume.
4. Proposal and card holdYou sign the rental proposal, irrevocable for 24 working hours, and place a hold on your card for 10% of the deposit (deposit € 2,000 → hold € 200; maximum € 1,000). It is a temporary hold, not a payment nor a down payment.
5. Check and decision within 24 working hoursBridgeRent checks identity, tax code, need and file; the owner decides, directly or under written criteria. The 24 hours start from the complete application with a successful hold. If no decision arrives, the option closes and the hold is released.
6. Full contract to readComplete text with amounts, annexes, documented need and payment instructions. From acceptance the contract is concluded: from here withdrawal has a cost (point 9).
7. E-signature within 48 hoursOn acceptance the proposal binds both parties; the contract is signed on the portal within 48 hours. A reminder at 48 hours; at 72 hours without signature the file closes for missing signature and the processing fee applies (see “Withdrawals and refunds”).
8. Payment within 3 working daysFirst month’s rent and deposit to the owner, fee to BridgeRent, with references we give you. A transfer receipt does not confirm payment: the funds must be verified on the account.
9. Card release and registrationOnce funds are verified the hold is released within one working day (re-credit depends on your bank, up to 7–10 days). The contract is registered with the Revenue Agency within 30 days; duties depend on the owner’s formula and are written in the contract.
10. Handover with photo reportKeys are handed over only after funds are verified, with a photo report and meter readings. The same report at the end: so the deposit comes back without disputes.

Rules on the hold, withdrawal and refunds

Refusal or silence: no cost

If the owner or BridgeRent say no, or nobody replies within 24 working hours, the hold is fully released within one working day. Never a charge for a simple refusal.

You withdraw before the proposal: no cost

Until you sign the proposal you can withdraw the application at any time, at no cost. The signed proposal is irrevocable for 24 working hours: in that window you cannot withdraw it; if the owner does not accept by then, it lapses on its own, at no cost, and the card hold is released.

You withdraw after acceptance, or do not sign, or do not pay on time

A processing fee equal to 10% of the deposit shown in the listing (VAT included) is due to BridgeRent, taken from the card hold and documented with an invoice. You read and approve it with a specific signature in the proposal, before sending it.

It falls through for reasons not yours

If the rental does not conclude because of the owner or BridgeRent, you owe nothing and receive a full refund of what you paid within 5 working days.

Competing applications

The first complete proposal takes the option; the others wait in line and know it. If the option lapses, it passes to the next in order of completion. The owner sees all applications and accepts one.

Technical expiry of the hold

The card hold lasts at most 6 days: if the case does not conclude before, it is released automatically; the written commitment stays. A new authorisation is requested only with your consent.

Deposit

At most 3 months’ rent, always on the owner’s account, with the legal interest. No automatic deductions for damage: any dispute goes through the handover reports.

Transitional contract

It lasts 1 to 18 months and requires a documented temporary need of at least one party, attached to the contract. In towns with a local agreement the agreement’s template is used. Without a documented need the contract cannot be transitional: we tell you before, not after.

Who does what

BridgeRent always checks identity, tax code, documented temporary need and completeness of the file. BridgeRent also gives a written opinion on income or guarantor; the owner decides from the summary.

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