Who replies, and what happens if someone is away?
We reply within 24 hours on working days. Andrea personally follows strategy, pricing, negotiation and completion of every mandate. If your contact is away, whoever replies knows where your file stands: one system, one shared report.
Are you an estate agency or a property manager?
Both, in the same place, with the sale always first by contract. An agency sells; a property manager manages; neither would agree to put its own income second to the other’s viewings. BridgeRent does, and that is why it can offer a model that otherwise would not stand up.
How many homes do you manage, and how many can you?
A maximum of 12 keys per field person: with two people in the field, 24 properties in 2026. The twenty-fifth waits for a third operator. We write it down because a written ceiling is worth more than a promise of growth.
What happens if Andrea stops for five days?
Check-ins, viewings and replies do not slip: that is the test we have set ourselves, and until it is passed the team page is not a guarantee of continuity. For every recurring task there is a named owner, a one-page written procedure and a named deputy: replying to enquiries, site visits, photos and listing, viewings, the monthly report, check-in and cleaning, the pre-viewing inspection, completion documents.
Do you work in English?
Yes. Andrea works in English every day with Airbnb guests, and this site has an English version. German goes on the agenda only once there are enough enquiries in German to count.